KeyBank
Last verified September 16, 2026
KeyBank is a mortgage lender headquartered in Cleveland, OH, operating for over 201 years. Use the mortgagee clause below to list KeyBank correctly on a homeowners insurance policy.
Mortgagee Clause
Key Bank NA ISAOA
Company Profile
- Headquarters
- Cleveland, OH
- Years in Business
- 201+
Source: KeyBank's stated founding lineage (Commercial Bank of Albany, 1825) per company corporate history.
Contact
- Phone
- 800-422-2442
- Website
- https://www.key.com/content/dam/kco/documents/personal/mortgage_refinance_checklist_retain_pdf.pdf (opens in a new tab)
Source: key.com.
Mailing Address
Attn: Insurance Admin, PO Box 1868Kennesaw, GA 30156
Understanding Your Mortgagee Clause
A mortgagee clause is the exact wording your homeowners insurance policy must carry so that if the property is damaged, your lender's financial interest is protected alongside your own. It has three parts: the lender's legal name, the ISAOA/ATIMA designation, and the lender's mailing address for insurance correspondence — all three need to match what the lender has on file.
ISAOA stands for "Its Successors and/or Assigns." ATIMA stands for "As Their Interests May Appear." Together they mean that if your loan is later sold or transferred to another company — which happens often in the mortgage industry — your policy's protection automatically follows the loan to its new owner, with no need to update the policy yourself.
Getting the clause wrong is more than a paperwork issue: an insurer that can't match your policy to your lender's records may flag it as lapsed, which can trigger lender-placed (and usually far more expensive) coverage. If KeyBank has sold or transferred your loan since your policy was written, double-check the clause above against your most recent mortgage statement before renewing.